Telemedicine involves the use of electronic communication to provide medical services to patients without an in-person visit. Telemedicine first started decades ago through the use of telephones to help doctors connect with patients in remote locations. Thanks to advances in technology, it’s now a common and important tool we use to increase accessibility and efficiency in healthcare. Given the current situation with COVID-19, it’s become an essential method to help patients immediately connect with doctors – without the risk of infection from other patients.

No. Telehealth is different from telemedicine in that it refers to a broader scope of remote health care services than telemedicine. Telemedicine refers specifically to remote clinical services, while telehealth can refer to remote non-clinical services.

While you can’t be tested for COVID-19 through telemedicine, many are using telemedicine screenings and consultations to help determine if they should go to a hospital when experiencing symptoms. In that sense, telemedicine is a valuable tool in the current coronavirus period to assess your condition and determine what the next steps are to help you.

Virtual House Call Doctors NYC was founded by Dr. Ruben Cohen , a board-certified oral and maxillofacial surgeon and the founder of Park Smiles NYC and Park Avenue Facial and Oral Surgery . Dr. Cohen created the doctor on call service in the early period of the COVID-19 outbreak to offer remote medical services and dental services to those in need in the New York area without the risk of infection from others.

For those living in New York City, Long Island or Westchester, you can send a text to 646-520-0628 or fill out the simple online form via this website for a free screening 24/7 to assess your condition. If the outcome of the free screening indicates that you or a family member needs a more thorough consultation or in-person visit, Virtual House Call Doctors NYC offers three safe and convenient options: a comprehensive telemedicine consultation, a house call to your home, or one of our doctors will meet you at his or her office. We’ll do whatever is required and most convenient for you.

In creating Virtual House Call Doctors NYC, Dr. Cohen contacted colleagues in the New York medical community who are known to be the best-of-the-best in their specialties. You can find a complete list of the physicians with their qualifications on this website under "Meet the Doctors".

Using telemedicine, Virtual House Call Doctors NYC is able to provide superb care from any place at any time. Our skilled team comprised of the best doctors in New York is highly qualified to provide a wide range of medical services, including but not limited to:

• Emergency medicine
• Internal medicine
• Pediatrics
• Plastic surgery
• Ear, nose and throat
• Gastroenterology
• Neurology
• Orthopedics
• OB/GYN

Our comprehensive dentistry services include:

• General dentistry
• Pediatric dentistry
• Orthodontics
• Endodontics
• Prosthodontics
• Emergency dentistry
• And more

If you don’t see a specialty on the list that you’re in need of, we encourage you to contact us for your free screening. Chances are we can help find a physician who can help.

Yes. Our comprehensive array of services includes new prescriptions and refills. The process to get a prescription is the same as any of our other medical or dental services, beginning with the free screening.

Every physician with Virtual House Call Doctors NYC is dedicated to strictly adhering to the CDC guidelines for prevention of the spread of COVID-19. If a face-to-face visit is required – whether at your home or the doctor’s office – you can rest assured that every safety and sanitary precaution has been taken for your health and wellbeing.

Yes. Our board-certified physicians at Virtual House Call Doctors NYC are available for 24 hour urgent care in the convenience and comfort of your own home – without the worry of exposure to the virus from other patients in an ER or urgent care clinic.

Our licensed doctors on demand offer a wide array of emergency services 24/7, including the following:

As with all of our medical and dental services, we’ll do our very best to help resolve your issue via telemedicine consultation, including new prescriptions or refills when required. If need be, we’ll arrange a prompt house call or visit to one of our doctor’s offices in your area. Of course, if your condition is life threatening calls 911 or proceed to the nearest emergency room.

Our on call doctors serve New York, Long Island and Westchester, but our telemedicine service is available to anyone in New York State. If you require a house call or doctor’s office visit and you’re not sure if we cover your area, schedule your free screening and we’ll let you know.

Yes. If the outcome of your comprehensive screening results in the need for an in-person visit, one of our physicians will schedule a house call at your convenience. Or, a visit at the doctor’s office can also be arranged.

When an in-person appointment is indicated -- either at your home or a doctor’s office -- you can rest assured that every one of our physicians strictly adheres to the CDC sanitization guidelines.

The cost varies according to what’s required after your free screening (i.e. further online consultation or in-person visit). Insurance usually does cover the cost of telemedicine consults. At the time of your free screening, your physician will tell you what your cost will be if you both determine that further consultation is required. Remember, Virtual House Call Doctors NYC was created with the patient in mind – and that includes the affordability of our services.